Each of these options will have its own set of tests and troubleshooting steps that will vary according to the issue and the options chosen by the user.
If we select, for example, Outlook, we are presented with further options. From the main screen we can see all the products/services that the tool currently helps troubleshoot: The tool will then be downloaded and once complete the installation process will begin:Īccept the Microsoft Services Agreement by clicking in I agree:Īnd the tool will launch. Click the Download now button and then Install: To download the Support and Recovery Assistant tool, visit. Run SaRA tool and select Outlook Advanced log. This tool wouldn’t take too much space and can be removed later. The tool is built to automatically update itself as these new capabilities become available. Download and run Office 365 SaRA tool, try both Outlook keeps hanging or freezing, and Outlook keeps crashing with a message 'Microsoft Outlook has stopped working. The current version is mainly focused on more common scenarios users encounter with Outlook, but it will gain new troubleshooting and resolution capabilities in the future.
It can fix some problems for us, or it can provide guidance on how to fix them ourselves. The Support and Recovery Assistant for Office 365 is an easy-to-use tool that works by running tests to figure out what is wrong. Microsoft has just released a new tool to help administrators and users troubleshoot common issues with Office 365.
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